Excellerated Performance makes an important distinction between training and development. Training is basically teaching people new skills. Development is getting people to apply their skills and knowledge more effectively, more often. Though knowledge and skills are essential for success, they do not guarantee it. Having the right attitudes and habits, combined with clearly defined goals, are just as importantoften more so.
Unfortunately, traditional training, including online training and webinars that have become popular because they seem inexpensive, expose the participants to information once. There is little or no follow-up to ensure it worked.
Excellerated Performance is different. Our approach and process work.
Results Are Driven By Behavior
We know improved results can only happen when people go through positive behavioral change. This requires understanding how four key factors affect people’s performance and determine results: attitudes, skills, knowledge and goal setting. The factors are shown below in our “success formula”:
Excellerated Performance professional development processes address all four factors. We customize every program to match our clients’ requirements and build on this proven foundation. We combine pre-program due diligence with research on how people truly learn, professional materials, and highly skilled facilitation. And we follow-up to ensure participants continue to excel and perform based on their experience with us.
Following are six areas we specialize in for professional development. Please contact us to learn more how we can create a program that meet your specific needs.
Leadership is a strategic imperative in today’s world. Unleashing untapped leadership potential is essential for success. Research shows that most people use only a fraction of their total potential. We help people and organizations develop the requisite attitudes, skills, knowledge and habits required to excel as leaders in their personal and professional lives. This process is a great foundation for individual contributors and managers alike.
Senior Vice President
Harris Interactive Corporation
Managers need to possess effective leadership and management skills, positive attitudes and the ability to set specific, measurable goals. Successful managers understand the distinction between management and leadership. They differentiate authority from power and know how to get work done through others. Invest in your managers, and the payback is huge. For less than the total cost of sending your managers to a “one size fits all” seminar or workshop that often generates no results, you can receive a customized management development program based on your real-world needs. This process works well for front line and second level managersanyone who must get work done through others.
John J. Perrone Jr.
Director, Homeland Security Management Institute
Monroe Community College
Organizations often rely on first-line supervisors, or shift leads, to be team leaders. These individuals have specific job tasks and oversee others performing similar work. This places the team leader in an unusual position. Are they co-workers, leaders, or managers? Their challenge is to lead others and gain their trust and respect while also performing their own work tasks. Our process helps first-line supervisors learn how to achieve more through goal setting, develop leadership skills and knowledge and gain the confidence they need to succeed in a leadership role.
Pet$aver Healthy Pet Superstore.
Companies often spend thousands of dollars on training their sales force with little to show for it. Why? Because most sales training methods and programs do not address the root causes for why people either succeed or fail in sales. We take our proven success formula and apply it to a unique sales development process. As a result, our clients’ sales people learn how to move beyond the basics.
Roger L. Gutheil
GMR Associates, Inc.
We uncover true motivators and help sales people understand the internal attitudes that may be holding them back from achieving their sales goals. Sales professionals who embrace our methods can become self-motivated, goal-directed high performers. We customize our sales development process to meet the distinct needs of new and experienced sales reps. It is also applicable to business owners and entrepreneurs. Anyone responsible for achieving revenue and profit goals will benefit from the Excellerated Performance sales development process.
Xerox Global Services
Customer satisfaction is not enough. Today, customers demand more, and if you can’t meet their ever-rising expectations, customers will simply go somewhere else. It costs eight times more to gain a new customer than to keep an existing one. This reality requires everyone in an organization to understand “we all serve the customer.” Our customer loyalty program helps people learn how to think and act with customer loyalty as their #1 priority.
General Manager, Eastview Mall
Time management is not a management issue. It’s a behavioral issue. It is about managing goals and priorities. Everyone starts each day with the same amount of time. We all measure time the same way: minutes, hours, days, weeks. Yet, while some people “spin their wheels,” others gain the traction required to compete and win.
Successful people view time as an ally. We teach people to develop and apply new habits of thought that empower them to take action. The outcomes for participants include less stress, increased productivity and the ability to achieve more with the time they have.